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Have questions about your order, or a general enquiry?
Give us a call!
267-225-1315
Weekdays 10 am - 6 pm EST
Yes, our minimum is 20 items per design. You also need to order at least 20 item of any given style/color but they can be different sizes.
Check out our Pricing Explained page for more info.
Definitely not! We have access to virtually any brand that offers apparel wholesale. Just send us and email with the style you're interested in and we can get you a quote.
We do not offer custom printed samples but we do offer sample tees of our most popular styles. We can also help you order blank samples as well. Check out our Pricing Explained page for more info on the screen printing process.
We do not currently print on demand. Print on demand is done with lower quality digital printing that isn’t up to our quality and sustainability standards.
Absolutely! Mixing adult sizes with toddler or infant sizes is possible but will effect pricing. You will need to meet the minimum of at least 20 items in either toddler or infant sizes.
Most likely! We’ll need to see your artwork to confirm. You also need to order at least 20 items of the same color but they can be different sizes.
All of the garments that we offer are eco-friendly to varying degrees. How eco-friendly is up to you! Detailed information is listed on each product page.
Most likely not. We cannot guarantee print quality on garments of unknown origins. However, we have access to essentially every wholesale brand out there so let us know if there’s a specific style you’e looking for.
Please be sure to specify this before placing your order.
Yes we offer embroidery in some circumstances, usually for hats.
Not at the moment, these methods are not up to our quality or sustainability standards.
Yes! We always provide digital mockups for you to approve before you place your order.
Ideally you would submit the original artwork file in the format it was created. For example, if the artwork was created in Adobe Illustrator, please send the .ai file. If you do not have the original file please send a vector file (.ai, .eps, .pdf, .svg) or a hi-res files (300 dpi) in any other format.
The max printable area can vary by garment style and size but these are generally the max print sizes:
Most likely! We’ll need to see your artwork to confirm. You’ll need to order at least 20 of any garment style.
We can use Pantone colors for reference. We mix all colors by eye and do everything we can to get the colors as close as humanly possible. Keep in mind that things such as lighting, garment color (simultaneous contrast), and the difference between color printed on a fabric and color on your back lit screen display will impact your perception of a color. We match colors at around 95% accuracy.
It depends! We can print up to 10 individual colors but ultimately we need to see your artwork to know how many colors it needs. In some cases we can blend colors to make other colors. We also offer 4-color process printing which can can reproduce up to 900 colors.
There are no additional fees for screens or set up.
No, the print scale will be the same on all garments unless you are ordering toddler or infant sizes. These sizes require different print runs at an additional cost.
Shipping for domestic standard production orders is free and carbon neutral! Shipping for rush orders is also carbon neutral but calculated based on package size, quantity, destination, and deadline.
We currently ship to all US territories and Canada. Shipping for any location outside of the continental US is calculated based on package size, quantity, destination, and deadline.
Yes we do! Please give us a call ASAP at 267-225-1315. Please note that rush orders are subject to additional fees. Turnaround times for rush orders are dependent on garment style and print specs.
Check out our Returns & Refunds page for more info.
Credit cards, PayPal, wire transfer and ACH transfers.
Yes. We do not begin the process printing your custom apparel until we havereceived payment in full.
That is a pressure mark. This sometimes occurs as a result of the squeegee moving across the screen and pressing down fibers of the shirt. It will disappear upon the first wash or with a steamer.
Please let us know! Unfortunately, garment errors do occur. While quality control is part of our process we do not catch everything. We will issue a refund for the garment if it means you received fewer good pieces than you payed for. We generally order a few extra pieces and include them in your order for free to cover issues like this.
Mistakes happen! Both on our end and in the garment production process. We always order a few extras for each job to ensure you receive at the very least the total number of pieces you purchased. The size breakdown you receive might differ slightly but our goal is for you to receive the total number of items you ordered and most likely a few extra for free. You will never be charged for additional items!
Have questions about your order, or a general enquiry?
Give us a call!
Weekdays 10 am - 6 pm EST